Beta Guides

Beta Signup Guide

Download the Elevate beta and create your account in a few minutes.

Last updated 22 September 2024

1

Download the Elevate beta

Beta invitations arrive via email with platform-specific install links:

  • iOS: Look for a TestFlight invitation that unlocks the latest Elevate build.

  • Android: You’ll receive a Firebase App Distribution link to install the app.

Tip

Haven’t seen your invite yet? Check your spam folder and mark Elevate emails as safe.

2

Open the welcome screen

Launch Elevate after downloading to land on the welcome screen.

Elevate welcome screen

Tap Sign Up to start creating your account.

3

Create your Elevate account

Enter the details that will secure your account and personalise your experience.

Elevate sign up screen
  • First and last name
  • Email address you’d like associated with Elevate
  • A secure password that you’ll remember

Tap Create Account when you’re done.

4

Verify your email

We’ll automatically send you a 6-digit verification code.

Example of the Elevate email verification code

The code expires after 24 hours, so complete verification soon after receiving it.

5

Confirm the verification code

Return to Elevate, enter the 6-digit code, and tap Verify Email.

Verify email screen in Elevate

Tip

Didn’t receive the email? You can request a fresh code once the countdown timer resets.

6

Complete your profile

Personalise Elevate so your insights reflect your reality.

Personal information

Personal information form

Confirm your name, gender, and birth date.

Height

Height entry screen

Choose metric or imperial units and enter your height.

Weight

Weight entry screen

Select your preferred unit type and add your current weight.

Review

Profile review screen

Double-check your information, then tap Save Profile.

7

Select your wellness goals

Pick the focus areas you want Elevate to prioritise.

Goals selection screen
  • ⚡ Boost daily energy
  • 📊 Improve metabolic health markers
  • 🔄 Build resilient habits
  • 🌙 Improve sleep quality
  • 😊 Support mood balance
  • 🎯 Manage weight sustainably

Select as many goals as you like and continue.

You’re ready to explore

Your Elevate profile is set and you’re ready to dive into the app.

  • Tour your personalised recommendations
  • Track your habits and celebrate streaks
  • Share feedback to help us refine the beta

Troubleshooting

Android says it cannot install unknown apps

Firebase App Distribution installs beta builds outside Google Play, so Android may ask you to approve the app that downloaded the Elevate installer.

  1. Open the Elevate Android beta link and tap Download.
  2. If Android shows a message such as For your security, your phone is not allowed to install unknown apps from this source, tap Settings.
  3. Turn on Allow from this source for the app you used to open the link. For most testers, switch on App Tester and Chrome.
  4. Go back to Firebase, Downloads, or Files and tap the downloaded Elevate APK again.
  5. Tap Install, then Open.
Android Install unknown apps settings screen with App Tester and Chrome switched on

Switch on App Tester and Chrome so Firebase can download and install the Elevate beta.

Tip

After Elevate is installed, you can turn Allow from this source off again.

If the warning does not show a Settings button, search your phone settings for Install unknown apps. On many Android phones this is under SettingsAppsSpecial app accessInstall unknown apps. On Samsung phones and tablets, open SettingsApps, tap the three vertical dots in the top-right menu, then choose Special accessInstall unknown apps.

Work-managed phones

If the setting is missing or greyed out, your device may be restricted by an employer, school, Family Link, or Google Workspace policy. Use a personal Android phone or ask your device administrator to allow Firebase App Distribution installs.

The invite email has not arrived

Check your spam or junk folder, then search your inbox for Firebase App Distribution, TestFlight, or Elevate. If you still cannot find it, ask the beta team to resend the invite.

The verification code has not arrived

Check that the email address on the sign-up screen is correct. Then check spam or junk and wait for the countdown timer before requesting a fresh code.

Need help?

We're here for you

If you hit a snag, report it to the App Testing channel in chat and our beta team will get you unstuck.

App Testing channel in chat